Renting a home can sometimes be complicated, sometimes even be a frustrating experience, particularly if you are unsure of the process. To help make the experience as straightforward as possible for you, we have outlined the key stages.

Finding the right area

It is really important that you do some research on locations. Here are some important factors to consider when looking for your new home.

Transport links How easy is it for you to get from A to B?

Amenities What amenities are within walking distance, take into account the travelling time to get to places such as your local supermarket, petrol station, place of worship.

If you do not own a car, you should have a good look at how much public transport would be to get to the stores that you need. Find out how easy it is to get signed up to a doctors surgery and a dentist, some areas have a long waiting list and it is always good to be completely in the know before moving.

Schools If you have children, then schools will be one of the most important factors of the move. Will they still be able to attend their current schools and if not, which schools in the area have the best OFSTED rating?

Register with us

To find your ideal property, we need to know as much as possible about your requirements. This includes your rental budget, the date by which you need to move, the type and size of property you need, etc. You can let us know all about your requirements by registering online, by phone or by visiting us where a member of staff can assist you.

With a clear understanding of your requirements we will then be able to access all properties that match your criteria.

When you have registered, details of properties can be sent to you by SMS or by Email.


Viewings can be conducted 9.30am - 6pm Monday to Friday and 10.00 am - 4.00 pm on Saturdays.

You can book a viewing by phone Monday to Friday 10.00 am to 6.00 pm, Saturday 10.00 am to 4.00 pm.

We usually accompany and conduct all property viewings and the landlord will not always be present. In some cases, a landlord may give us specific times for viewings, although we do ask them to be as flexible as possible. We normally keep keys and can generally access properties to suit your availability. To save time in the long run, you should try to ensure that anyone likely to share in the decision views the property as well.

After the viewing we need to know if you have any questions or if you are interested in renting the property. So please allow time to discuss your thoughts with us.

Please be on time for viewings. We will arrange to meet you at the property, we will give you the full address of the property on the phone, by email or by text message.

Making an Offer

If the property is suitable for you don't delay your offer as it could get secured for let by someone else on the same day!

When you make an offer you will need to pay us a holding deposit of 1 weeks rent, this will be required in order to secure the property.

Sometimes there may be an opportunity to negotiate the rent. This can be difficult, but by working with us, you'll benefit from our expertise in this area.

Search for rental properties >

View the Tenant Guide >